At Down To Earth Natural Foods, we strive to provide the highest quality products to our customers. If you are not satisfied with your purchase, please contact NHD at sales@NHDdirect.com within 14 days of receiving your order to initiate a return.
To be eligible for a return, products must be in their original packaging and in the same condition that you received them. Perishable items, such as fresh produce, cannot be returned.
Please note that all return shipping charges must be covered by the purchaser. Once we receive and inspect your returned item(s), we will process your refund or exchange as requested. Please note that original shipping costs are also non-refundable.
If you received your order with damaged or defective items, please contact us immediately so that we can resolve the issue and provide a replacement.
Thank you for choosing Down To Earth Natural Foods. If you have any questions about our return policy, please don't hesitate to contact us.