We at Down to Earth care about the privacy of each user of its Web site. In order to protect the privacy of its users, Down to Earth has adopted the following policy:
When you use the Website some basic general information is collected. This information is used to improve the Website and make your use of the Website as enjoyable and efficient as possible. Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have when using the Web site. This general information is used internally in connection with Down to Earth business, including marketing and advertising efforts
PERSONAL INFORMATION; CHANGES TO PERSONAL INFORMATION
When you set up an account on the Website or purchase an item from our order desk on the Website, we collect personal information (which you provide) that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) payment method and information; (viii) items purchased from us; and (ix)browsing, buying and selling patterns (collectively, "Personal Information")'.
You can change or update your Personal Information on the Website by changing your account information.
Our cookies, which are small pieces of information that are stored by the web browser on a computer’s hard drive, help us facilitate customers; visits to Down to Earth cookies tell us when a user is a repeat visitor to our site, and let us know how he or she found us. They also allow us to automatically link our customers to their personalized accounts, including shopping baskets and Personal Shopping Accounts. Most Web browsers automatically accept cookies. Please check your browsers guidelines should you wish to reject cookies.
USE/SHARING OF PERSONAL INFORMATION
In order to provide you with the goods that you purchase on the Website, we need to ask for your name, shipping, and billing addresses and payment information or credit card number(s). If you also give us your email address, we use it to provide you with information about your order and its status. We also may occasionally send out emails, including newsletters, to people who have placed an order online, offering them more great deals and valuable information. Your phone number will be used by Down to Earth only in the event that our customer service representatives need to contact you about an order you have placed.
Down to Earth currently does not share with any third party any Personal Information that is obtained from our customers who have purchased merchandise. Notwithstanding the foregoing Down to Earth will not divulge any users Personal Information not identified above to any third party without such users prior consent.
Unsubscribing from Site Emails
If you do not want to receive promotional emails about Down to Earth please follow one of the three options below:
- You may "unsubscribe" when setting up your account. When providing your account information, simply uncheck the box on the notice that asks whether you would like to receive email updates about our new features, services, and special offers, and we will not send you any promotional information via email. Click here to unsubscribe now.
- When you receive an email from Down to Earth, you will be provided with a link that allows you to stop the delivery of email messages from us. If you decide to use the option to "unsubscribe"; you will no longer receive special offers, valuable coupons, new product introductions, and informational health and wellness newsletters.
Down to Earth would like to inform you that anytime you click on the links (including advertising banners), which take you to third-party web sites, you will be subject to the third parties; privacy policies. While we support the protection of our customers' privacy on the Internet, Down to Earth expressly disclaims any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of Personal Information by third parties.